POST-LAUNCH SUPPORT AUDIT · VERIFIED

PUBG: Battlegrounds

Krafton · 2017 · Battle royale

Did the studio keep supporting this game after launch? This page is the evidence.
AFTERCARE SCORE 73 Tier C · Promising Pattern: Recovery
See it on SteamStore link opens Steam in a new tab.
LAUNCH CONDITIONPoor
AFTERCARE PATTERNRecovery
AUDIT STATUSVerified

PUBG survived a buggy launch and a 2018 reputation crisis via the Fix PUBG campaign, then rebuilt with a successful free-to-play pivot in 2022 and is still actively supported nine years on — though cheating remains a chronic complaint.

01Score breakdown

Patch speed14 / 20
Maintenance quality16 / 20
Communication15 / 20
Player responsiveness14 / 20
Follow-through14 / 20

Five categories, 20 points each, 100 total. Full method on the methodology page.

02The evidence

Launched 1.0 on Dec 20, 2017 with severe performance issues, desync, and poor tick rate, prompting the community-driven Fix PUBG campaign (Aug-Nov 2018) after which Krafton shifted 2019 priorities to stability. The Jan 12, 2022 free-to-play transition revived the game: 690,000+ active players on day one and a 486% jump in new players. Ongoing seasonal updates, a 2025 roadmap with a current-gen console transition, destructible terrain, and a UE5 migration (still in pre-production) show long-term investment, but cheating persists as the top community grievance despite massive ban waves.

  • Fix PUBG (2018) and the 2019 stability-first roadmap were direct responses to community pressure, showing complaints can force reversals
  • Free-to-play transition (Jan 2022) dramatically revitalized the player base with growth matching 2017 levels, a rare successful pivot this late in a live-service game
  • Nearly nine years of ongoing support: balance patches every two months, new maps, destructible terrain, current-gen transition, and a UE5 migration in pre-production
  • Persistent cheating remains the defining unresolved issue: Steam reviews dipped into Mixed in 2025 over rampant cheaters, and ~7.8M accounts were banned Jan-Nov 2025, suggesting a whack-a-mole war

03Sources

04Audit record

Launch date
Dec 20, 2017
Evidence coverage through
Oct 5, 2026
Methodology
v1.0
Audit confidence
Medium
Why this confidence
Assessment rests on press snapshots and developer announcements (Fix PUBG coverage, roadmaps, Krafton's F2P press release, anti-cheat reporting) rather than exhaustive patch-note or SteamDB verification, so scores are honest approximations, not audited totals.
Score band
Promising (Tier C)