POST-LAUNCH SUPPORT AUDIT · VERIFIED

Infinity Nikki

Papergames · Infold Games · 2024 · Open-world dress-up / gacha

Did the studio keep supporting this game after launch? This page is the evidence.
AFTERCARE SCORE 63 Tier D · Uneven Pattern: Mixed
See it on SteamStore link opens Steam in a new tab.
LAUNCH CONDITIONMixed
AFTERCARE PATTERNMixed
AUDIT STATUSVerified

Infold shipped a beloved cozy game, broke it with its own biggest update, and has spent 17 months repairing everything except the promises players cared about most.

01Score breakdown

Patch Speed15 / 20
Maintenance Quality12 / 20
Communication11 / 20
Player Responsiveness12 / 20
Follow-Through13 / 20

Five categories, 20 points each, 100 total. Full method on the methodology page.

02The evidence

Infinity Nikki launched December 5, 2024 to strong reviews (IGN 9/10, Eurogamer 4/5) and 20 million downloads in its first week, then updated roughly every month without a miss. Version 1.5, Bubble Season, landed April 28 to 29, 2025 alongside the Steam launch and detonated that goodwill: it replaced the original prologue and removed the Threads of Reunion sequence, shipped co-op and a dye system players judged unfinished and monetized per piece, raised five-star outfits to 11 pieces (up to 220 pulls), and arrived with login failures and crashes across platforms. Infold apologized within about 12 hours, apologized again in a detailed official notice on May 17, 2025, paid repeated compensation, delayed version 1.6 to June 12, 2025, and launched a Miraland Round Table feedback channel. But the core asks were refused or left pending: the 220-pull structure stayed, the dye system kept its premium per-piece palette economy, and the original prologue was promised for future updates and has not returned. The pattern repeated at smaller scale in version 1.9 (September 2025), when housing furniture pricing was pulled back only after backlash, and an August 2025 official statement calling leaks poison had to be softened. Version 2.0, Terra's Call (November 25, 2025), opened the Itzaland region and is widely credited with winning players back, and updates continued through version 2.8 in July 2026 and the September 23, 2026 Little Prince collaboration update, so the game is supported, recovering, and still carrying unrepaired trust damage.

  • Update cadence never missed: versions 1.0 through the September 2026 update arrived roughly every three to five weeks for 22 straight months.
  • Version 1.5 (April 2025) removed the original prologue, monetized dyeing per piece, raised outfits to 11 pieces and 220 pulls, and shipped with game-breaking bugs on the day of the Steam launch.
  • Infold apologized twice, paid repeated compensation, delayed 1.6 to June 12, 2025, and opened a Miraland Round Table feedback channel, but kept the 220-pull structure and answered no comment to press questions on monetization, the retcon, and dye costs in June 2025.
  • The fix created its own harm: deducting over-awarded Starlit Crystals left some players with negative balances, and the promised Threads of Reunion return is still undelivered 17 months later.
  • The repair work is real but keeps relapsing: housing furniture pricing in 1.9 was reversed only after backlash, while version 2.0 (Itzaland, November 2025) was a genuine recovery step that brought players back.

03Sources

04Audit record

Launch date
Dec 5, 2024
Evidence coverage through
Oct 21, 2026
Methodology
v1.0
Audit confidence
Medium
Why this confidence
Tier 1 official notices and Tier 2 press fully document the 1.5 crisis, both apologies, and the 1.9 furniture reversal, but the current status of the removed prologue, the dye economy, and 2026 version numbering rely partly on guide and wiki aggregation rather than first-party statements.
Score band
Uneven (Tier D)